User Protection Center

• Never share your seed (secret key) or password with anyone. The team will never ask for your seed.
• A forgotten password means the easy wallet cannot be recovered - write it down and store it safely.
• Don't keep large funds in the easy wallet - withdraw them to your verified external withdrawal wallet.
• On shared computers, always log out after use. The wallet auto-locks after 30 minutes of inactivity.

• The only official address is wellbian.io. Check the address bar before signing anything.
• Any link via email/SNS/chat asking you to enter a seed, 'sync', or 'validate' a wallet is a scam.
• Read every signing request (destination, amount) before approving. Reject anything you don't understand.

• Signed sessions - account settings can only change in a session that proved key ownership by signature.
• Non-custodial - the seed is encrypted in your browser with your password; the server can never decrypt it.
• Withdrawal separation - withdrawals are steered to a single ownership-verified registered address.
• Two-step transfer confirmation, 30-minute auto-lock, passkey (biometric) unlock, and rate limiting are on by default.

For account, reward, or device questions, contact us below. Never include your seed or password.