Notices
Announcements about service operations and security. Newest first.
[Update 5] Final step - the liquidity pools are open again at pre-incident depth and price
The liquidity pools, the last remaining item in the recovery from the 24 October incident, reopened at 16:00 KST on 27 October. They are filled to the pre-incident depth and start at the pre-incident price of 1 WLBN = 0.45 RLUSD. With this, every function paused by the incident is back to how it was before.
Published via Site notice and popup
Read →Raffle ticket NFTs can now be tidied up from My Page
After the XRP SEOUL 2026 raffle ended, many of you asked whether the ticket NFTs could be removed or hidden. From today you can tidy them up yourself in My Page.
Published via Site notice
Read →[Update 4] Restoration measures are complete - claims, payments and transfers to external wallets are back to normal
The restoration measures for the 24 October incident are complete. Members who created a new wallet have been sent their lost assets in kind, and device, tier and AI access pass NFTs have been reissued. Reward claims, payments and sending from your wallet to another wallet all work as they did before the incident.
Published via Site notice and popup · email to 230 members (26 Oct 14:40 KST) · text revised on the evening of 26 Oct (restoration complete, transfers normal)
Read →[Update 3] Accounts are open again - please complete the wallet security setup after signing in
Sign-in and wallet features, paused since the 24 October incident, reopened on the evening of 25 October.
Published via Site notice and popup · email to 229 members
Read →[Update 2] Our sincere apology for the simple wallet security incident
We are deeply and sincerely sorry for the distress and inconvenience caused by the unauthorized transfers from simple wallets on 24 October.
Published via Site notice and popup (revised the same evening, apology first)
Read →[Update 1] Simple wallet security incident and temporary service pause
Update 1 (24 October): From 21:06 KST on Saturday 24 October, WLBN, XRP and RLUSD were transferred without authorization from the simple wallets of some members who signed up with Google or email. To protect your assets we paused simple-wallet sign-in and unlock, claims, NFT issuance and payments. Members who connect with an external wallet (Xaman, D'CENT, etc.) are not affected.
Published via Site popup · individual emails to 90 affected members · email to 229 members
Read →
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